General conditions of use of the site
GENERAL CONDITIONS OF USE OF THE SITE
Article 1 - PREAMBLE
These General Terms and Conditions of Use or GGU provide a legal framework for the use of the services of the site (hereinafter referred to as "the site").
The user acknowledges having read them and having accepted them by ticking the box provided for this purpose before validating his/her Order online.
The present General Terms and Conditions govern the conditions of use of the Internet site through which the supplier offers its Products for sale to its consumer Customers.
They are systematically communicated to the user who so requests.
In the event of a subsequent modification to the GTUs, the user shall be subject to the version in force at the time of placing the Order.
Article 2 - ACCESS TO THE SITE
The site provides free access to the online sales service offered by the supplier.
The site is accessible free of charge from anywhere by any user with Internet access. All costs necessary for access to the services (computer equipment, Internet connection, etc.) are at the user's expense.
For maintenance or other reasons, access to the site may be interrupted or suspended by the publisher without notice or justification.
Article 3 - Collection, processing and protection of data
To be able to place an order the user of the site must create an account.
On this occasion and in the more general framework of the commercial relationship, the collection of personal information is necessary and compulsory. The supplier is required to record a certain number of mandatory nominative data (including, in particular, surname, first name, delivery address, etc.) necessary to process the Order, to secure payment and to comply with the supplier's legal and regulatory obligations. They are kept for 5 years from the date of the Order.
Failure by the Customer to provide this information will make it impossible to process the Order.
This data is intended for internal use by the supplier but may be transmitted to companies that contribute to the execution of the sale, including in particular those that ensure the delivery of products or process payments.
They are processed in compliance with the General Data Protection Regulations 2016/975 of 27 April 2016 and in respect of privacy in accordance with Law No. 78-17 of 6 January relating to data processing, files and freedoms.
Concerning these personal data, the Customer has :
- the right of access to personal data concerning him/her;
- the right to rectify and delete if the personal data is inaccurate, incomplete, ambiguous, outdated or if the collection, use, communication and conservation of certain data is prohibited;
- the right to limit the processing of data, provided that this request is duly justified and does not prevent the supplier from complying with its regulatory and legal obligations;
- the right to object to the processing of the data (in particular in the case of processing for commercial prospecting);
- the right to formulate post-mortem guidelines concerning the storage, deletion and communication of your personal data;
- the right to withdraw your consent to certain processing operations (processing operations carried out before withdrawal of consent remain lawful);
- the right to lodge a complaint with the CNIL.
To exercise his rights, the Client may send a request to the supplier, by post or by email to the contact addresses shown on the site.
The request must mention the Client's e-mail address, surnames, first names, postal address and must be accompanied by a copy of his identity document on both sides.
A reply will be sent to him/her within one month of receipt of the request.
Article 4 - INTELLECTUAL PROPERTY
The brands, logos and the contents of the site (graphic illustrations, texts, etc.) are protected by the Intellectual Property Code and by copyright.
The reproduction and copying of the contents of the site by the user requires prior authorisation from the site. In this case, any use for commercial or advertising purposes is prohibited.
Article 5 - Liability
The supplier cannot be held responsible for any temporary or permanent unavailability of its site.
Despite regular updates, the site cannot be held liable in the event of changes in legal regulations subsequent to its publication. The same applies to the use and interpretation of the information provided on the site.
The site declines all responsibility for any viruses that may infect the User's computer equipment after using or accessing this site.
The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable fact of a third party.
Article 6 - HYPERTEXT LINKS
The site may contain hypertext links. By clicking on them, the User will leave the Site, which has no control over the content of the underlying web pages and cannot be held responsible for them.
Article 7 - COOKIES
During visits to the site, a cookie may be automatically installed on the User's browser software.
Cookies correspond to small files temporarily deposited on the hard disk of the User's computer. These cookies are necessary to ensure accessibility and navigation on the site. These files do not contain any personal information and cannot be used to identify a person.
The information contained in the cookies is used to improve navigation performance on the site.
When browsing the site, the user accepts cookies. They can be deactivated via the parameters of the navigation software.
Article 8 - Publication by the User
The site allows users to post comments.
In his publications, the member is obliged to respect the rules of Netiquette as well as the rules of law in force.
The site has the right to exercise a priori moderation on publications and may refuse to put them online without having to provide justification.
The user retains all his intellectual property rights. However, any publication on the site implies the delegation of the non-exclusive and free right to the publishing company to represent, reproduce, modify, adapt, distribute and disseminate the publication anywhere and on any medium for the duration of the intellectual property. This may be done directly or through an authorised third party. This applies in particular to the right to use the publication on the web and on mobile telephone networks.
For each use, the publisher undertakes to mention the name of the member in the vicinity of the publication.
The user is responsible for the content he puts online and undertakes not to damage the interests of third parties. Any legal proceedings initiated by a third party who has been harmed by the user against the site shall be borne by the user.
The removal or modification by the site of the user's content may be carried out at any time, for any reason and without prior notice.
Article 9: - Applicable law and settlement of disputes
These TOU are subject to French law.
In the event of any difficulty whatsoever, Customer Service is at your disposal to find an amicable solution.
In the absence of a solution found directly with Customer Service, the European Commission has set up a dispute resolution platform designed to collect any consumer complaints following an online purchase. The platform then forwards these complaints to a competent national mediator. You can access this platform by following the following link: http://ec.europa.eu/consumers/odr/main.